Shipping

Shipping Options

Shipping options are shown at checkout and will vary depending on the delivery address and country. Tracking info will automatically be emailed to you once the package is ready to ship. Please check your spam folders if you haven't received tracking information. We are unable to deliver on Saturday and Sunday.

 

Rates

Australia - 6 to 27 Business Days - $150aud

USA - 6 to 27 business days - $150usd

International - $150usd

(Australia, Canada, China, Czechia, France, Germany, Hong Kong SAR, Iceland, Ireland, Japan, Luxembourg, Macao SAR, Malaysia, New Zealand, Norway, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, United Kingdom, Austria & Brazil.)

Turkey - 6 to 27 business days - $250usd

 

Payment Options

On checkout you can either opt to pay by credit card (Visa, Mastercard or American Express), Google Pay, Apple Pay, Shop Pay, Union Pay & Eftpos

Transactions are processed immediately and in most cases your order will be shipped the next working day. We do not deliver weekends sorry.

If you do need to contact us about an order please do so here.

You can also check your order by logging in.

 

Shipping FAQ

Damage

It is very important that any damage to your package upon delivery is reported to the courier company immediately along with photographic evidence of the damage to both the chair and the packaging. This is essential in order to process a claim.

Shipping Charges

For all major shipping centres we deliver to, rates are listed at checkout.  If your location is not listed please contact us for a quotation.

Who do you use for shipping?

Our shippers and couriers vary depending on the region and costs. We are constantly seeking the best service and price to ship our goods.

When will my order ship?

We endeavour to package and ship your goods within 48 hours of your order depending on stock availability. Depending on your order and your region we endeavour to get you your product within 21 days.

Where do your chairs ship from?

We hold stock inventories in Australia, Macau and the US. The factory is located in mainland China. Depending on the order and region the chair will be shipped from one of these 4 centres.

Will you provide me with a tracking number?

Yes. We will always endeavour to provide you with a tracking number either domestic or international wherever possible. In the advent that your parcel is delayed or goes amiss the tracking number is the best means for you to check the progress of your delivery. While we are also in the hands of the courier company if unsuccessful in contacting the courier yourself you can contact us to try to locate your delivery but remember we don't own or control the courier company.

 

Contact Details

Trade name: Workhorse Saddle Chair

Phone number: (+61) 424 495 177

Email: info@workhorsechair.com

Physical address: Chaired Logic Solutions Australia Pty Ltd, 4 Surfside Avenue, Clovelly NSW 2031, Australia